Good to know

Questions, answered.

How the board works, what comes with it and what to expect when you order.

How does the board work?

Black & Gold uses magnetic gold pieces that connect to the clear acrylic. Natural Wood uses wood-look pieces attached with stickers to the clear acrylic on top of the wood board, not magnets. Add a piece when you finish a masechta and watch the board fill as your learning progresses.

What is it made of?

Each board has a carved maple wood base, a raised 5mm clear acrylic middle layer, and 2mm maple plaques for the tractates. Choose Natural Wood or Black & Gold.

Does it come in a box?

Yes. Natural Wood comes in a fitted gift box with shaped foam. Black & Gold comes in a black mailer gift box with shaped white foam.

What does US shipping cost?

For one board, Standard shipping is $8 to New York, New Jersey, Connecticut and Pennsylvania, and $15 to the rest of the United States. Standard shipping is free when you buy two or more boards. Express shipping is $25 and is not included in the free-shipping offer. Available methods and final charges are shown at checkout.

Where do you ship?

We currently ship to the United States.

When will my order ship?

Our shipping policy states: "orders are processed within 1 business day (excluding holidays)." Orders placed after noon, on weekends or holidays may begin processing the next business day. Delivery estimates are shown at checkout and are not guarantees. Read the shipping policy.

Can I return or exchange a board?

Our refund policy states: "Contact us before returning an item." Eligibility depends on the item and its condition. Please contact us about return or exchange options before sending anything back. Read the refund policy.

What if my order arrives damaged?

Please inspect your order when it arrives and contact us immediately if an item is damaged, defective or incorrect. Contact Shassign.

Can I ask about an order for a shul or yeshiva?

Yes. Use our Bulk Orders form to tell us your quantity, preferred boards and what you have in mind. Your inquiry is not an order.

Still have a question? Contact us.